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Meet the Team

Everyone in the Tugo team is fanatical about foodservice; with a deep rooted dedication to creating great food, happy customers and more profit for our foodservice partners. Our tightly knit team has a breadth of knowledge and experience in foodservice that is second to none.

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Unlike most of our competitors we operate a relatively flat structure. This means our management team is very hands on, involved day to day with our customers and central to the support we provide to your business. It also means that we can be incredibly flexible, proactive and innovative in our approach to the services we offer

94% of our customers are satisfied with our support and help

Directors

Operations

National Sales

Innovation

Regional Sales

Lee Personius

Lee Personius

Managing Director

About Lee Personius

I co-founded Tugo in 2009 with the vision of developing innovative food concepts for the food service industry. I have the great pleasure of working with a very talented group of people and get great satisfaction of seeing them work with our customers.

Fav colour: Green

Cares about: Animal welfare, education & my three girls.

Alan Peel

Alan Peel

Sales Director

About Alan Peel

I joined the company from the beginning in 2009, and I’ve a real appetite for authentic food and am obsessed with attention to detail. I’m always on the hunt for innovative ideas from around the world; whether that’s extraordinary customer experiences, authentic street food flavours, or future foodservice trends.

Fav colour: Red

Cares about: Cancer Research

Ian Lancaster

Ian Lancaster

Development Director

About Ian Lancaster

I have been working for Tugo since 2009. I am passionate about food, where it comes from and how it is produced. I get to work with great ingredients, great flavours and great people every day.

Fav colour: Petrol Blue

Cares about: Environmental issues, Leeds Utd and my cat!

Anna Waterfield

Anna Waterfield

National Account Manager

About Anna Waterfield

My approach is practical, honest and supportive, and my role is end-to-end. Taking time to understand each of my customers’ challenges, requirements and goals before proposing a bespoke foodservice concept. I have never seen one but I am still scared of ghosts.

Fav colour: Blue

Cares about: Animal Welfare

Kathryn Ennis-Burton

Kathryn Ennis-Burton

National Sales & Training Manager

About Kathryn Ennis-Burton

I joined Tugo in June 2015 and have never looked back! I have specialised in management and training for over 25 years. I love watching staff develop and finding out strengths they never knew they were so good at! Also, I have a double-jointed tongue.

Fav colour: Yellow

Cares about: All animals especially camels, Squirrels and dogs

Nick Joblin

Nick Joblin

National Account Manager

About Nick Joblin

I started with Tugo in July 2014. As a National Accounts Manager at Tugo, I work closely with a growing number of foodservice operators around the UK. My specialisms include Creation & delivery of bespoke branded food concepts & Food retail direction and strategic planning. I participate in a number of sports and gym in my spare time.

Fav colour: Turquoise

Cares about: Sharks & Marine Life

Tara Keyte

Tara Keyte

Office Manager

About Tara Keyte

As Customer Service Manager at Tugo I manage the ongoing work of the customer service team. A natural sales person, I’m passionate about teaching site staff so that they can realise the versatility of our product range, appeal to the public and grow their business. Also I sleep talk and my sister and I use to have conversations in our sleep.

Fav colour: Peach

Cares about: Family, Friends and Health

Paul Myall

Paul Myall

Head of Sales

About Paul Myall

I’ve been in catering roles for my entire career, my first Saturday job was pushing a sandwich trolley around the Aston Martin factory in Newport Pagnell. Since then I have developed a passion for food, service and cars! Outside of work I enjoy various outdoor activities with my family including skiing, mountain biking and kayaking. I am an avid Formula One fan but would say my happy place is beachcombing in Cornwall and if I get a sunset thrown in it’s a bonus.

Fav colour: Blue

Cares about: Reducing plastic pollution, wildlife and marine conservation.

Annette Hamdan

Annette Hamdan

Regional Sales Manager

About Annette Hamdan

Since joining Tugo January 2017, I work closely with other sales managers, led by our National Sales Manager.

It's my job to map potential customers in my region and generate new leads, while managing existing accounts.

I am responsible for brand promotion - promoting the product to the consumers in a cost-effective way.

My approach is practical, honest and supportive, and my role is end-to-end.Taking time to understand each of my customers’ challenges, requirements and goals before proposing a bespoke foodservice concept capable of achieving effortless year on year growth.

I’m passionate about big ideas and devoted to deadlines.

My specialisms include:

  • Food retail direction & strategy
  • Creation & delivery of bespoke branded food concepts
  • Commercial coaching; maximising customers footfall, sales & profits

Fav colour: Purple

Cares about: My family

Hobbies: Travelling, sports & walking my dog

Andrew Stidder

Andrew Stidder

Regional Sales Manager

About Andrew Stidder

I am a Regional Sales Manager covering the Midlands and surrounding areas. It’s my job to increase potential customers in my region and generate new leads, while managing and supporting existing accounts. I really enjoy the journey from setting up new accounts to maintaining and growing together with them by offering premium cost-effective concepts.

In my spare time, I enjoy all sports and play semi-professional football enjoy the gym and fitness classes while also spending plenty of time with my girlfriend and my 3 amazing boys mainly watching them play football and generally keeping me busy.

Fav colour: Blue

Cares about: My 3 funny energetic Boys, girlfriend, family and Tottenham Hotspur

Christopher Peach

Christopher Peach

Regional Sales Manager

About Christopher Peach

I have been in customer facing roles all of my career, I love to help people. I am dedicated to providing outstanding training and support to my clients. Going the extra mile gives both the client and myself the satisfaction of a job well done.

Fav colour: Red

Cares about: Cooking and Food especially desserts.

Deborah Adams

Deborah Adams

Regional Sales Manager

About Deborah Adams

I have always been in a role where I get to meet a diverse range of people. Selling is my strong point, there is nothing better than promoting a product that you believe in to others and making them believe in it equally.

Fav colour: I love all colours

Cares about: Family, friends, my dog, cats and all other fauna and flora.

Muhammad Gulamonabi

Muhammad Gulamonabi

Regional Sales Manager

About Muhammad Gulamonabi

Throughout my life I have always enjoyed creating and nurturing growth in people and business. I get a real kick out of visiting a customer, business or an individual who has become truly great at what they do, knowing I helped get them there, there is no better satisfaction in life…..apart from eating and cooking of course!

Fav colour: blue

Cares about: Humanity and nature

Stacie Herron

Stacie Herron

Regional Sales Manager

About Stacie Herron

I really enjoy my role as Regional Sales Manager for the South West. I have been in sales in the food industry for the past 17 years, so I am always interested in the latest food trends. Every day at Tugo brings something new and exciting, whether it's working with a new site teaching them about our products, supporting an existing site helping to grow the business and GP or meeting up with prospective clients.

Showing off my French GCSE in front of my then boyfriend and a perplexed French receptionist at a very expensive hotel in the Dordgne, I booked a room for "deux poissons" instead of "deux personnes".

Fav colour: Anything On The Green Spectrum

Cares about: Family Friends and Animals (but not anything with more than 4 legs)

Yvonne Kimble

Yvonne Kimble

Customer Service Team Leader

About Yvonne Kimble

I have worked in the Tugo customer service team since 2012 and thoroughly enjoy being part of a vibrant team providing all of our customers with a first-class service and delicious food concepts!

I love to dance and spend my spare time teaching Zumba!

Fav colour: Green

Cares about: My two very energetic gorgeous daughters.

Gemma Roberts

Gemma Roberts

Customer Service Advisor

About Gemma Roberts

I am relatively new to the Tugo team and I am loving every minute. My day to day duties include taking orders, dealing with delivery issues, general enquiries and supporting the sales team. I have also been tasked with gaining new business and arranging demos at sites that are interested in finding out more about our brilliant concepts.

I have 3 amazing daughters that make me laugh daily and spend a fair amount of my spare time in the gym or in a fitness class.

Fav colour: Red

Cares about: My 3 beautiful girls

Joy Stanier

Joy Stanier

Customer Service/Supply Chain

About Joy Stanier

I started working for Tugo in June 2013, originally employed as customer service advisor. This role included telesales, order placing, dealing with customer concerns and issues and supporting the field-based team with enquiries and administration. My role quickly evolved into looking after the stock management within Tugo and this is now a huge passion of mine. I liaise with all aspects of the supply chain including looking after relationships with our suppliers.

Outside of work I love to spend as much time as possible socialising with my family and friends. Occasionally I go to the gym, mainly when my obsession with eating cheese has made me feel like I need to go.

I do love to travel abroad but unfortunately, I don’t get to do this enough.

Fav colour: Purple

Cares about: Family, friends and cheese!

Raymond Williams

Raymond Williams

Customer Service Advisor

About Raymond Williams

I’m an outgoing person who loves to go very fast on my motorcycle on a race track and I like to apply that speed factor to the way I work. I also enjoy working with computers and I’m constantly building & upgrading my PC at home, to which I put my knowledge of PC hardware and software to use at work.

Fav colour: Red

Cares about: My kids, fiancée and my Ducati motorbike

Toni Mee

Toni Mee

Customer Service Advisor

About Toni Mee

My goal first and foremost is to provide excellent customer service, whether that be with placing an order, an account query or even making a complaint. The customer is my priority and I will do my best to help and resolve where I can. I am also office support for the sales team, I have 2 reps in the field whom I have a very good relationship with but any of them can call me and I will do what I can to help anyone. I love talking to different people every day, I love the variety and I love my work family!

Fav colour: Pink

Cares about: My beautiful children

Rebecca Walcuch

Rebecca Walcuch

Customer Service Advisor

About Rebecca Walcuch

I’ve been working for Tugo since May 2013. My day-to-day duties include taking orders, dealing with delivery issues, general enquiries, monthly reports and also helping Accounts in chasing overdue invoices.

I love helping customers with their needs, concerns and queries and it gives me great job satisfaction knowing that I have helped them in that way. Tugo is a great company to work for and love being part of the Tugo Family

Outside of work ,I spend most of my time with my lovely little girl who keeps me busy and enjoy socialising with friends and family. I exercise almost every day and have recently taken up running.

Fav colour: Pink

Cares about: Family and Friends

Carl Brook

Carl Brook

Development Chef

About Carl Brook

Hi, I am an experienced and passionate chef/trainer, joining team Tugo as development chef in 2017.

I enjoy seeking out and developing new innovative concepts and recipes to complement the Tugo brands.

I have a love for presenting and showcasing our products to new and existing clients, and supporting the practical skills development of all the Tugo team through brand support and training.

Fav colour: The blue and white of Huddersfield town fc.

Cares about: Family and friends.

Sally Bird

Sally Bird

Finance

About Sally Bird

Having worked in the accounts department since May 2015, my role has evolved from a credit control position chasing invoices for our customers, to a full accounts role, managing the majority of the company accounting needs... Outside of work I love spending time with my young son and husband, he is at that age of exploring and learning new things (my son that is), so we make sure we do as much in our time together as possible. I also try and keep fit a little by going on long walks with our dog, running and attending weekly fitness classes.

Fav colour: Pink

Cares about: Family and Friends

Nina Musgrave

Nina Musgrave

Marketing

About Nina Musgrave

I set up Nina & Co. in 2011 because I’m passionate about food and I love everything to do with marketing. So for me, providing marketing support to the talented, innovative and equally passionate Team Tugo is an absolute pleasure.

I love to dance and spend my spare time teaching Zumba!

Fav colour: Orange of course!

Cares about: My fellow human beings especially Andy and my Jack Russell Captain, equality, eradicating poverty, homelessness and the need for food banks.

Yvonne Kimble

Natalie Lapierre

Customer Service Advisor

About Natalie Lapierre

I work in Customer Service (and general office entertainment :) ) here at Tugo, which I absolutely love, as talking is something I’m really really good at. My tasks vary from day to day, but looking after our customers is my number one priority. I also like to sing to our customers, which has taken a few of them by surprise. My poor work colleagues have been supplied with ear defenders.

Fav colour: Tiffany Blue

Cares about: My children are my greatest loves, and my biggest achievement, I’m so proud of them. My amazing family and friends and last but not least my amazing Bentley (the family dog).

Niall Ledbury

Niall Lebury

Customer service advisor

About Niall Ledbury

My job as a customer service adviser involves placing the online orders, sending invoices to customers and dealing with any issues a customer may have. I Love to travel and experience new places. In my spare time I train and compete in boxing, Muay Thai and Jiu jitsu.

Fav colour: Blue

Cares about: Travel, health and martial arts.

Paul Butler

Paul Butler

Regional sales manager

About Paul Butler

I love food and enjoy not staying in the same place all day everyday, the same 4 walls can drive me insane. Meeting new people and learning from them interests me. I aspire to improve myself and be a better person either by understanding others or through a medium of education.

Fav colour: Orange as I feel it’s a warming colour

Cares about: I care about my family and always put them first. I like to ensure my children are brought up with correct morals and care for others.