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Meet the Operations Team

Everyone in the Tugo team is fanatical about foodservice; with a deep rooted dedication to creating great food, happy customers and more profit for our foodservice partners. Our tightly knit team has a breadth of knowledge and experience in foodservice that is second to none.

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Unlike most of our competitors we operate a relatively flat structure. This means our management team is very hands on, involved day to day with our customers and central to the support we provide to your business. It also means that we can be incredibly flexible, proactive and innovative in our approach to the services we offer

94% of our customers are satisfied with our support and help

Click on the icons below to meet the team

Directors

Operations

National Sales

Innovation

Regional Sales

New Business

Tara Keyte

Tara Keyte

Head of Operations

About Tara Keyte

As Customer Service Manager at Tugo I manage the ongoing work of the customer service team. A natural sales person, I’m passionate about teaching site staff so that they can realise the versatility of our product range, appeal to the public and grow their business. Also I sleep talk and my sister and I use to have conversations in our sleep.

Fav colour: Peach

Cares about: Family, Friends and Health

Yvonne Kimble

Yvonne Kimble

Customer Service Manager

About Yvonne Kimble

I have worked in the Tugo customer service team since 2012 and thoroughly enjoy being part of a vibrant team providing all of our customers with a first-class service and delicious food concepts!

I love to dance and spend my spare time teaching Zumba!

Fav colour: Green

Cares about: My two very energetic gorgeous daughters.

Toni Mee

Toni Mee

Customer Service Advisor

About Toni Mee

My goal first and foremost is to provide excellent customer service, whether that be with placing an order, an account query or even making a complaint. The customer is my priority and I will do my best to help and resolve where I can. I am also office support for the sales team, I have 2 reps in the field whom I have a very good relationship with but any of them can call me and I will do what I can to help anyone. I love talking to different people every day, I love the variety and I love my work family!

Fav colour: Pink

Cares about: My beautiful children

Joy Stanier

Joy Stanier

Customer Service/Supply Chain

About Joy Stanier

I started working for Tugo in June 2013, originally employed as customer service advisor. This role included telesales, order placing, dealing with customer concerns and issues and supporting the field-based team with enquiries and administration. My role quickly evolved into looking after the stock management within Tugo and this is now a huge passion of mine. I liaise with all aspects of the supply chain including looking after relationships with our suppliers.

Outside of work I love to spend as much time as possible socialising with my family and friends. Occasionally I go to the gym, mainly when my obsession with eating cheese has made me feel like I need to go.

I do love to travel abroad but unfortunately, I don’t get to do this enough.

Fav colour: Purple

Cares about: Family, friends and cheese!

Sally Bird

Sally Bird

Finance Manager

About Sally Bird

Having worked in the accounts department since May 2015, my role has evolved from a credit control position chasing invoices for our customers, to a full accounts role, managing the majority of the company accounting needs... Outside of work I love spending time with my young son and husband, he is at that age of exploring and learning new things (my son that is), so we make sure we do as much in our time together as possible. I also try and keep fit a little by going on long walks with our dog, running and attending weekly fitness classes.

Fav colour: Pink

Cares about: Family and Friends

Lynn Ford

Lynn Ford

Head of People

About Lyn Ford

I have been working in Human Resource roles for the last 40 years, predominantly in financial services and law firms.

I have really enjoyed my move into the hospitality sector particularly working with dedicated people who are passionate about food and are fun to be around.

Outside of work I enjoy spending time with my large extended family as well as following the ups and downs of my local football team which I have supported since the age of 14. Holidays are spent with family in Devon and Cornwall a beautiful part of the UK.

Fav colour: Purple

Cares about: Family, equality and fairness in everything.

Charlotte Brown

Charlotte Brown

Customer Service Advisor

About Charlotte Brown

I have worked in the sales and customer service food industry since 2015. I have always had a strong passion for building customer relationships and caring for people’s businesses. My hobbies are – going to nice restaurants and going out with the girls!

Fav colour: Silver and anything that sparkles!

Cares about: Family, friends, and my dogs.

Jamie Vizard

Jamie Vizard

Customer Service Advisor

About Jamie Vizard

I have a love for food and people so what better way to start off with customer service at a food supplying company. My aim is to provide great customer service and hopefully Brighton up someone’s day with positive energy.

Cares about: I enjoy walking my dogs and watching football, CMON YOU BLUESSSS!!!!!

Fav colour: Blue (of course)